Privacy Policy

This statement sets out Touched by Olivia’s policies relating to the collection and use of your personal information on the Touched by Olivia website. It applies to your conduct on the Site.

1. Your personal information is important to us
Touched by Olivia  recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how Touched by Olivia handles your personal information and safeguards your privacy. Touched by Olivia is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy not only complies with relevant laws, but also represents industry best practice.
2. Collecting personal information about you
Touched by Olivia will collect personal information about you only when you make an enquiry of the organisation, make a donation or make a purchase. Any further collection of your personal information than that explained above will only occur with consent from you. We do not collect information about you from other organisations or from sites outside the site that you may visit.
3. All personal information you provide to Touched by Olivia over the Internet while making a transaction is passed through a secure, encrypted connection. The secure connection is over a protocol called secure sockets layer (SSL). Touched by Olivia uses 128-bit SSL encryption, which provides one of the highest levels of protection against unauthorised access in order to prevent unauthorised persons from reading the information you send to Touched by Olivia while it is in transit over the Internet.
4. Using and disclosing your personal information
Touched by Olivia will not use or disclose any information about you without your consent, or access your communications on our sites, unless:
– Required by law.
– We believe it necessary to provide you with a service you have requested.
– To implement our terms of use.
– To protect the rights or property of Redkite or any member of the public.
– To lessen a serious threat to a person’s health or safety.
Touched by Olivia recognises the trust you place in us when you give us personal information. In order to operate the site or deliver a service you have requested we may sometimes share your personal information with an affiliate or with a service partner.
We will not give any of your personal information to advertisers or any other organisation without your express consent.
5. “Spam” (promotional email)
We will not send you “spam” (advertising information) without first asking you whether you wish to have promotional information sent to you. Any email we send to you with your permission will include an ‘unsubscribe’ link that allows you to opt out of receiving any future communication from us.
6. Storage and security of your personal information
Touched by Olivia will endeavour to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Touched by Olivia. However, Touched by Olivia will not be held responsible for events arising from unauthorised access to your personal information.
7. What to do if you have a problem or question

If Redkite becomes aware of any ongoing concerns or problems with sites on our Site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us via our feedback email on: bec@touchedbyolivia.com.au
8. Future changes

In the unlikely event that Touched by Olivia has to change its privacy policy at any time, we reserve the right to do so and notify you by posting an updated version of the policy on this site.
Touched by Olivia

Postal Address:
64 Roseby St Drummoyne NSW 2047

0414 506 606